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-   -   Tuxgames (http://forum.shrapnelgames.com/showthread.php?t=30684)

Teraswaerto October 28th, 2006 03:38 AM

Re: Tuxgames
 
I received an automated email from them saying my credit card has been accepted, which I think means they shipped my order now, since they were supposed to charge the card only after they received the game.

Jack_Trowell October 28th, 2006 05:46 AM

Re: Tuxgames
 
@Teraswaerto : what status is currently your order and when did you make your order ?

Mine has been in "card validated" since the first day (I checked to allow them to process the payment immediatly).

... It was almost one month ago (september 29th) ... http://forum.shrapnelgames.com/image...s/rolleyes.gif

Hoppefully this time the game has indeed shipped ...

Lasu October 28th, 2006 06:49 AM

Re: Tuxgames
 
Hum... IIRC I did check the "charge only when shipped"-box, though they immediately sent the card validated-message...
Quote:

Hoppefully this time the game has indeed shipped ...

They still should sent some kind of Your order has been dispatched-message, no?

Jack_Trowell October 28th, 2006 07:20 AM

Re: Tuxgames
 
Quote:

Lasu said:
They still should sent some kind of Your order has been dispatched-message, no?

no message since (exept for an answer to my own e-mail asking informations, telling that they were expecting their stock to arrive -that was 14 days ago-), and no status update on my order since "Card Validated" 1 month ago.

Teraswaerto October 30th, 2006 05:28 AM

Re: Tuxgames
 
Quote:

Lasu said:
They still should sent some kind of Your order has been dispatched-message, no?

I guess so. http://forum.shrapnelgames.com/images/smilies/frown.gif

Lasu October 30th, 2006 03:12 PM

Re: Tuxgames
 
I have been having high hopes for the shipment for the past few days, and suddenly I realized the only sole reason is this post:
Quote:

Teraswaerto said:
I received an automated email from them saying my credit card has been accepted, which I think means they shipped my order now, since they were supposed to charge the card only after they received the game.

I even had a dream about recieving the game http://forum.shrapnelgames.com/images/smilies/happy.gif. Unfortunately the dream was so lifelike I was quite really dissapointed for hours after waking up http://forum.shrapnelgames.com/images/smilies/frown.gif

Jack_Trowell October 30th, 2006 04:32 PM

Re: Tuxgames
 
I have just checked, and my order status has been updated today to "Product Shipped", at last !

^_^

Teraswaerto October 30th, 2006 04:59 PM

Re: Tuxgames
 
Shipped for me too, I guess the card validation email did signify some change after all.

Lasu October 31st, 2006 04:05 PM

Re: Tuxgames
 
I am getting scared. The order status says "Waiting Card Validation" though I have already recieved the "Your credit card was accepted" message from them.

Annette October 31st, 2006 06:46 PM

Re: Tuxgames
 
We have contacted Tuxgames and brought this thread to their attention. Hopefully we'll be able to identify the problem and have it resolved quickly. If you would like for us to inquire about a specific order on your behalf, please send me a pm with the details. Thank you all for your patience.


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