Gamers Front problem - Options?
 

I bought the game on nov 15 and have not received it just yet.
I emailed them and writted a note on their page last thursday but they didn't answer it. Has anybody had this problem before?

Re: Gamers Front problem
 

I had similiar problem with Tuxgames. I ordered the game on 17th october and got it on 7th november, or something.
In my case it was because Tux Games was constantly out of stock, which is not hard to believe seeing that Dominions3 is still the top seller there.
Check availability status and your order status. (card validated, processing, shipped etc)

Re: Gamers Front problem
 

shipped on nov 15.

Re: Gamers Front problem
 

I bet one of your neighbors stole it. Make a list of them all, and try to remember if any of them have been looking at you funny lately. If they have, mark it down. Also take note of anything else suspicious--like if any of them have been too friendly (trying to make up for it), unfriendly (from the guilt), not around as much as they used to be (because they are playing your game), or around too much (because they don't want to make you suspicious.) Anyways, post your list here and let us give you advice on who we think stole your game.

Re: Gamers Front problem
 

You should email them directly.

Re: Gamers Front problem
 

Considering that you're in Argentina, with shipping time and customs it's not excessively long wait yet.

Re: Gamers Front problem
 

wow, actually even if he is living in Argentina, he should have his copy by now for sure. I think that something has surely happened to your shipment. I might be wrong of course.

Re: Gamers Front problem
 

I don´t think that if I pay for a game that´s suppose to be sent at destination (my home) I have to retrieve it form customs.

Re: Gamers Front problem
 

Well, they can't really affect the shipment. It looks like you've ran into some bad luck. Hopefully it'll work out.

Re: Gamers Front problem
 

I agree... but that's not the fault of shrapnel games. If your governments custom policies are preventing delivery of the item then that's where you'd complain.

Re: Gamers Front problem
 

They said they "assume" it was a problem in customs and they ask me to solve the issue.
They don´t even care to ask the USPS air mail to know if it was delivered or not. I don´t even have the sent number or any data of the delivery to start with.
They don´t have a "tracking service". They would wait to see if 4 weeks have passed and then if the package didn´t arrive they will send it again ( a new copy of course ).

That leave me with maybe 4 more weeks of waiting. (if didn´t arrive the first time why would it arrive this one????).
And the only way to them to know ( apparently ) is when I say "I got the package".

If I knew this one from before I´m not sure I would buy it despite I like this game a lot.

Re: Gamers Front problem
 

I'd try to call your local post office and ask what are typical custom clearance times now. Here, in Canada, they can usually tell if it's a week, two or five. At least it'll give you some idea what to expect.

Re: Gamers Front problem
 

My copy got stucked in customs for over two weeks.

Re: Gamers Front problem
 

Surprise! shipment is lost.
Now they say they will resend. What I asked them is what happened to the first one.

Re: Gamers Front problem
 

I lived in Buenos Aires too long ago and during very troubled times for my experiences to be applicable but I hope you get your game soon.

Re: Gamers Front problem
 

thanks strages

Re: Gamers Front problem
 

where can I buy this game beside of gamers front. Has anybody had experience with someone else?

Re: Gamers Front problem
 

Got the game today (thank god, or pretender).
It was considered lost but it was not.
I`m one of the dom3 crowd now, brilliant.

Re: Gamers Front problem
 

Welcome aboard, hope you enjoy the game!

Re: Gamers Front problem
 

Patience is a virtue Manuk..., hope you'll enjoy the game as much as us all here.