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-   -   Oops, lost CD (http://forum.shrapnelgames.com/showthread.php?t=18262)

Rienen March 11th, 2004 08:08 PM

Oops, lost CD
 
How would I go about getting a new CD, short of re-purchasing the game? I bought it 2 weeks ago, installed it and have been playing, but I lost the CD and need to re-build my computer. (Wife installed spyware that's made a mess of the computer). I still have my manual, so I have my CD Key, I just need the CD for installation.

Anyone have an email address for Illwinter?

Thanks,
-Ed

Norfleet March 11th, 2004 08:13 PM

Re: Oops, lost CD
 
Quote:

Originally posted by Rienen:
How would I go about getting a new CD, short of re-purchasing the game? I bought it 2 weeks ago, installed it and have been playing, but I lost the CD and need to re-build my computer. (Wife installed spyware that's made a mess of the computer). I still have my manual, so I have my CD Key, I just need the CD for installation.

<font size="2" face="sans-serif, arial, verdana">You can't. There's no way to buy a new CD short of purchasing an entirely new copy of the game. As a legal owner of the game, however, with a valid CD key, you may, depending on where you live, be legally allowed to download one of the free "backup" copies off the Internet: Dominions II doesn't bother with any of those useless copy protection schemes that really only stops legal owners from backing up their CDs to prevent problems like the one you're encountering now from happening. It's either this, or buying a new copy of the game.

And hey, why not? You'll get ANOTHER CDkey. Fun for the whole family!

March 11th, 2004 08:42 PM

Re: Oops, lost CD
 
I don't think illwinter would have any way of helping you as it would be Shrapnel who would have to deal with their policy and informational types of situations.

Try going to the customer service area of the Shrapnel website and they should be able to help you, at the very least know what your options are.

Annette March 12th, 2004 04:48 AM

Re: Oops, lost CD
 
Zen has offered good advice. Please contact me at the customer support center http://www.shrapnelgames.com/service.htm. Replacement CD's are available as long as you have a valid order number.

March 12th, 2004 05:54 AM

Re: Oops, lost CD
 
Annette rules. As you should all note. She is also availiable for barmitzfa's and weddings and has a wide repertoire including the Beatles, Linkin Park, and classical opera.

Book now!

Annette March 12th, 2004 01:35 PM

Re: Oops, lost CD
 
Ooops - you forgot Tenacious D!

Tricon March 12th, 2004 04:43 PM

Re: Oops, lost CD
 
Quote:

Originally posted by Annette:
Ooops - you forgot Tenacious D!
<font size="2" face="sans-serif, arial, verdana">Well, this is not the greatest post in the world - this is just a tribute.


http://forum.shrapnelgames.com/images/icons/icon12.gif

[ March 12, 2004, 14:44: Message edited by: Tricon ]

March 12th, 2004 08:11 PM

Re: Oops, lost CD
 
You know what the test is? You just say get on top honey, you do what you want!

[ March 12, 2004, 18:16: Message edited by: Zen ]

Tricon March 12th, 2004 08:17 PM

Re: Oops, lost CD
 
Snicker.

Thanks Zen, I needed that. http://forum.shrapnelgames.com/images/icons/icon10.gif


I think I'll do some inward singing now.

[ March 12, 2004, 18:19: Message edited by: Tricon ]

Arryn March 12th, 2004 08:21 PM

Re: Oops, lost CD
 
Quote:

Originally posted by Zen:
You know what the test is? You just say get on top honey, you do what you want!
<font size="2" face="sans-serif, arial, verdana">It's so nice to see that *some* men have a clue ... http://forum.shrapnelgames.com/images/icons/icon12.gif


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