Cant play internet game - bug now identified
 

I created an account and received an email saying

Thank you for signing up as a member of Land of Legends Online.

For your records, your Land of Legends Online password and the email address you
registered it with are:
Email: ************************
Username: eternaloptimist
Password : ************


but I get the error message

username/password comination not recognised


heeeellllllllllppppppppp !!!!

Re: Cant play internet game
 

Hmm, server is down at the moment (which is very rare), but I don't know if that's related to your problem.

Re: Cant play internet game
 

no, ive been tring for 3 days

Re: Cant play internet game
 

Did you use any characters that might not be recognised, or that might get lost over the net?

Or, are you sure your account name isn't too long?

Re: Cant play internet game
 

PhilD

are you telling me that there is no validation on the account name length plus they will send out a false confirmation ?

grrrrrr

my user name is 15 characters, all alpha

Re: Cant play internet game
 

I'm not telling you anything definite, just that it might be an unknown bug. Your account name is rather long.

Hope to see you in the lobby...

Re: Cant play internet game
 

PhilD

I may be dumb about this but I have so many user names and log ons and passwords that I decided long ago to slim it down to just one of each.

Everywhere I go I am eternally optimistic http://forum.shrapnelgames.com/images/smilies/happy.gif

So expect to meet eternaloptimist in the lobby and you can teach me a thing or two about LOL. http://forum.shrapnelgames.com/images/smilies/happy.gif

Re: Cant play internet game
 

Hey there,

I just saw this message. We'll look into this today and figure out what the problem is, and post here when we know more.

Sorry for the trouble!

-Hiro_Antagonist

Re: Cant play internet game
 

eternaloptimist,

I just tested your account and there's nothing wrong with your username or password. It works fine. You can login to the website and the lobby using the password you entered when you created your account online.

I hate to state the obvious, but just in case, double check your password and your caps lock. If you forgot your password, just go to http://lol.shrapnelgames.com/Forgot.asp and enter your e-mail address to have your user info sent to you.

Hope that helps.

Re: Cant play internet game
 

well now I am really stumped !!

I just tried twice more and still no joy

my username/password is not recognised