Oh the humanity
 

Ordered the game from Shrapnel games a few days ago, and it just arrived today. Unfortunately, the CD has a large crack in it. http://www.shrapnelgames.com/ubb/images/icons/icon9.gif Hopefully customer support gets back to me soon.

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-------I once tried to kill two stones with one bird. I think the bird got the bad end of the deal.

Re: Oh the humanity
 

Now what was shipping and handling for....

Man, that really sucks. I remember Last x-mas I got two games from my family and both were from software recalls from the same publisher. The games were part of a unit of games that all had defective protective coating on the data side of the CD. Had the shine of a penny too...

But they were kind enough to give me replacements... After a minor error that resulted in them giving me duplicates of the same game...

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HADRIAN T. AVENTINE
admin@spaceempires.org
Administrator | SpaceEmpires.org

Re: Oh the humanity
 

Nesborn, this has happened before. Richard really needs to switch S&H companies. They don't give a damn about how to handle the parciles. Perhaps Richard could complain to them, and demand reinburstment for some of his costs to them for crappy service.

Just let Shrapnel know what happened, and they should replace it. At least that is what they did before. Good luck man, and I am sorry to hear about your disk.

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New Age Ship Yards

"We've made too many compromises already, too many retreats! They invade our space and we fall back -- they assimilate entire worlds and we fall back! Not again! The line must be drawn here -- this far, no further! And I will make them pay for what they've done!" -- Captain Picard STNG



[This message has been edited by Atrocities (edited 08 September 2001).]

Re: Oh the humanity
 

Yeah, they responded to my complaint. They said they'd file a claim and send me another copy. Any ideas as to how long it might take?