.com.unity Forums - Manual Water damaged

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- - Manual Water damaged (http://forum.shrapnelgames.com/showthread.php?t=47117)

sum1lost

March 4th, 2011 09:16 PM

Manual Water damaged

Hey, I just got a new laptop. When I went to install, my code was illegible. I'm not sure where tech support is to contact them about getting a new code?

Soyweiser

March 4th, 2011 11:38 PM

Re: Manual Water damaged

I think talking about pirating is a bannable offence. So that might not have been the smartest move ever brxbrx

Sum1lost, I think you should put up a support ticket with shrapnel. Perhaps if they can confirm your purchase they can look up your key.

sum1lost

March 5th, 2011 02:43 AM

Re: Manual Water damaged

I bought the game something like 5 years ago- certainly before the forum move- I'm just not sure where to go to put up the support ticket or whatever.

brxbrx

March 5th, 2011 02:47 AM

Re: Manual Water damaged

Quote:

Originally Posted by sum1lost (Post 772444)

I bought the game something like 5 years ago- certainly before the forum move- I'm just not sure where to go to put up the support ticket or whatever.

if you have an install on another computer, you can just copypaste the key file to your new one

sum1lost

March 5th, 2011 03:03 AM

Re: Manual Water damaged

Quote:

Originally Posted by brxbrx (Post 772446)

Quote:

Originally Posted by sum1lost (Post 772444)

I bought the game something like 5 years ago- certainly before the forum move- I'm just not sure where to go to put up the support ticket or whatever.

if you have an install on another computer, you can just copypaste the key file to your new one

I do not. I got the new laptop because the old one was no longer functional.

brxbrx

March 5th, 2011 03:54 AM

Re: Manual Water damaged

Quote:

Originally Posted by sum1lost (Post 772447)

Quote:

Originally Posted by brxbrx (Post 772446)

Quote:

Originally Posted by sum1lost (Post 772444)

I bought the game something like 5 years ago- certainly before the forum move- I'm just not sure where to go to put up the support ticket or whatever.

if you have an install on another computer, you can just copypaste the key file to your new one

I do not. I got the new laptop because the old one was no longer functional.

well, if your hard drive still works (idk about laptop, but for desktop should be easy) you could hook it up and transfer,

or if your hard drive is bust, you can use a file recovery program.

recuva is a free one, google that.
someone tech savvier like gandalf could help you more

otherwise,
support for shrapnel games is here

llamabeast

March 6th, 2011 10:46 AM

Re: Manual Water damaged

Hey, good to see you again sum1lost. So have you been computerless for all this time?

Edi	March 7th, 2011 07:08 PM

Re: Manual Water damaged

Quote:

Originally Posted by sum1lost (Post 772444)

I bought the game something like 5 years ago- certainly before the forum move- I'm just not sure where to go to put up the support ticket or whatever.

The customer support link at the upper left corner of the page. Shrapnel can provide you with a new copy of the manual for a modest sum, meaning you won't need to buy the entire game anew.

sum1lost

March 8th, 2011 02:09 PM

Re: Manual Water damaged

Quote:

Originally Posted by llamabeast (Post 772548)

Hey, good to see you again sum1lost. So have you been computerless for all this time?

No- I got the new computer almost immediately after the previous one broke, but decided not to install any serious time-eating games on it until I was sure of a job or graduate program.

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