.com.unity Forums

.com.unity Forums (http://forum.shrapnelgames.com/index.php)
-   Space Empires: IV & V (http://forum.shrapnelgames.com/forumdisplay.php?f=20)
-   -   Customer Support (http://forum.shrapnelgames.com/showthread.php?t=7319)

Rich September 9th, 2002 07:05 PM

Customer Support
 
It is non-existant. I cancelled the order two weeks ago and still no refund. They've even stopped sending me emails telling me they're "working on it." This really sucks.

Richard September 9th, 2002 07:24 PM

Re: Customer Support
 
Rich,

Please accept our apologies but we are going through some personal and business problems at the moment that are cuasing some issue to take longer than they should. Most people on this forum could tell you how quick we are at normally getting to customer support issues, but right now we're just backed up.

Thanks for understanding.


All times are GMT -4. The time now is 08:06 PM.

Powered by vBulletin® Version 3.8.1
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.
Copyright ©1999 - 2025, Shrapnel Games, Inc. - All Rights Reserved.