Has anyone had problems with buying Online at the mall here?
I am trying to illicit a response from the peaople I gave my money to.
Here is a copy of the email I have sent to
mall@shrapnelgames.com
I have 'X'ed out the order and trackinbg numbers so that this order doesn't get hijacked.
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Order Number: SGWXXXXXX
Ship Date: 01/23/01
Tracking Number: xxxxxxxxxxxxxxxxxx
Will someone please reply to my email.
I have already email-ed this address about my order, and I did not receive ANY response.
When the order arrived the CD was damaged. UPS doesn't care as I had already signed for it, you don't care because you ignored my earlier email.
What I need to know is how do I get a replacement CD? I can send you a photograph of the CD in question so you don't think I am trying to rip you off.
But as far as I'm concerned, is that YOU'RE ripping me off by ignoring my email-s.
An acknowledgement of any kind would be an improvement.
Remember I payed YOU $46.
If you have a problem with my 'anonamous' email account, give me a phone number I can so I can speak to someone.
Marc Keith
904 281 3182
P.S. I have posted this email on the Space Empires:IV message board on Shrapnel Games.
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Okay I know, I needed to check the parcel when it arrived. The carrier was UPS and they are a bunch of morons. I have had numerous problems with them and they just don't care.
IMHO don't use them.
All I want is a replacement disk. I'll pay for the damn thing, for pete's sake.
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