Well I have some good news for a change. This news should however, be filed under believe it when I see it.
After spending a while considering what to do, my anger got the better of me and I called the HP 18007520900 line and when prompted to say one of the choices I kept saying "Shazabot" and finally the automated system connected me with a live person. I did this because I did not want to pay for a long distance phone call. In this case it was the smart thing to do as I was eventually connected to a pleasent women in Canada. I explained to her the situation and asked what to do. She needed some time to go over the notes in my file and offered to call me back in an hour. Ya right, I have heard that before.
Sure enough in little under a half hour she called me back and offered to trade me a New 725n HP for this latest POS 521n I have. The thing is, the 725n is a far superior machine to the 521n and HP is willing to send it to me at not additional cost because of all the problems I have had in the Last few months.
This is would be great except for two things. I will believe it when it the new PC, and thank you to the nice lady who helped me, and what to do with it after I get it.
I will have to invest in a good PCI video card as HP Machines do not have an actual AGP slot so I can not use the machine for gaming. I could give it to my mother, but she would just put it in a closet and leave it there. So I will use it, and enjoy having it.
This goes to show you, that is if I do get the new PC, that most companies would rather work out a complaint than have the bad press. Especially since bad press results in word of mouth sales losses, and those can really add up.
Thanks for all in input guys, I will let you know what happens when it happens. Now to find the specs on the 725n.
