Sorry, the tech is a girl. And as everyone knows girls don't play SEIV.
Seriously though, as if you didn't know it we're still down. They have found out what the problem
isn't though. It's not anything at my end and it's not at the CO. There are a few switches or connections or something between hither and yon that she said need to be checked. This could take several hours they say so I guess we are looking at at least one more day.
The saga continues...
Geoschmo