Re: PBW Down? - Back up!
Well, Roanon, the problem here seems (at first) to have been the surprise. By far, the majority of the Internet Users had dialup. But "one day", broadband became HOT and cable and telephone companies went after customers like crazy (hoping to get them and then have them forever...in other words, banking on the reluctance of a customer to not make a change once they have a broadband connection).
Around that time, DSL scheduling was running around 2 weeks wait time. Besides the number of people who wanted DSL, there was a shortage of phone company techs who knew anything about it. There is where all the horror stories came from. So, even after 4-5 years and with DSL expanding more and more, we still have idiots servicing the circuits. And, as is usually the case in a capitalist-driven society, more emphasis is placed on getting even MORE customers than there is making sure you can take care of what you have.
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ALLIANCE, n. In international politics, the union of two thieves who have their hands so deeply inserted in each other's pocket that they cannot separately plunder a third. (Ambrose Bierce)
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