It might be possible to delete the items in the ..\_restore\temp folder if you boot from floppy with a system boot disk. just navigate to the dir and del *.*
I haven't had problems with a virus, but sometimes a program will install and not completely uninstall. It will leave files on the computer that the system will not allow me to delete. Usually with an "Access denied" message. This boot from floppy always allows me to delete the nasty files. The 'access' errors are a windows thing, so when in DOS it can be overridden. (FYI: opening a DOS prompt in windows will not work because windows is still running.)
I hope this helps.
Cheers!
[ November 27, 2003, 11:20: Message edited by: David E. Gervais ]