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Old January 13th, 2004, 11:57 PM
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Atrocities Atrocities is offline
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Default Re: Being Ripped Off By Online Sellor

I just got off the phone with Amazon Customer Service. It took me a while to get the number so I will share it with any one who needs it.

They are aware of the problem, but must stick to policy and not help people reclaim their money until 30 days after the order date and only after they fill out the A to Z form. I was assured that the A to Z form would get my money back, but I must file it before Jan 31st. *looks left to right and back* Why?

Well because Amazon can only refund money for purchases made between Nov X date, and Dec 31st if the customer files a return/refund notice by that date.

A Catch 22.

The guy I talked to at Amazon was very unhelpful, almost skittish to be talking to me and answering my questions. He was evasive and unwilling to provide me with his name or a contact person at Amazon that could help me.

In all honestly, I feel like never doing business with Amazon ever again. This whole affair has left a very bad taste in my mouth.
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