[DavidG]

Originally posted by Atrocities:
I just got off the phone with Amazon Customer Service. It took me a while to get the number so I will share it with any one who needs it.

They are aware of the problem, but must stick to policy and not help people reclaim their money until 30 days after the order date and only after they fill out the A to Z form. I was assured that the A to Z form would get my money back, but I must file it before Jan 31st. *looks left to right and back* Why?

So let me get this straight. If you were more like me who quite possible would have waited until after Jan 31 to complain (I just now e-mailed a different company about an order i placed Dec 8) Amazon would have told you to go to hell???!! Waiting a month before complaining does not seem unreaonable to me.

I started avoiding Amazon a long time ago due to the shiping charges. Luckily in Canada we have chapters.ca (although i can't say for sure if they are any better but my few orders have went ok)