[Growltigger]

Thanks Geo,

It worked quite nicely. I simply wrote to the CEO of this small company, and explained that I had entered into email communications with one of his staff, who had responded from work. I explained that I had purchased something from this bloke, but that now he was refusing to answer my enquiries and not letting me have the goods, notwithstanding that he had been paid.

I then said that I was a solicitor, and said that much apologies but I would have to start legal proceedings against this bloke, and as the only address I had for him was at the office, please would the CEO accept my advance apologies that notice forms etc would have to go to the office until such time as I had the guys residential address. I apologised for contacting him direct, and apologised for the inconvenience, but explained that I would take it kindly if someone gave me advance notice re one of my staff, and hoped he appreciated it.

He called me, we chatted through the issue and he send me a cheque for the £30 the twat owed me. He said that he appreciated my candour, but felt he would rather deal with this internally by having a quiet word with the member of staff about sending personal emails from work, potentially dragging the name of the business into legal proceedings and all sorts of stuff. Decent guy. Hope he sorted the numpty out!