Re: How Low Will The Lawyers Go?
It wasn't just that the coffee was too hot. Although they did sell coffee that was hotter than normal so that they could keep it around longer.
They were also providing coffee cups with lids that had a huge tendency to come off. This might not sound like a big deal, but they were selling them at a drive through. Which is not good if the coffee you sell has a tendency too cause major burns.
I might add that the women's lawsuit was not in a vaccuum other people had complained about these issues and McD's had chosen to ignore them.
Anyway - might point wasn't to debate the merits of this particular lawsuit I was just trying to point out that sometimes the only way to change a corporation's bad behavior is through litigation and that if a company acts reponsibly they will avoid these big legal challenges.
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