[gregebowman]

I work in a similar environment. I work in a probation office, and in my 10 years here, I'm surprised no one has tried anything like that. Either that, or pulling out a gun and start bLasting away. Some of these probation officers treat these people like scum ( some of them are, but there is still ways to deal with people without being rude and shouting at them), and I wouldn't be surprised if one of these days someone snaps and tries to do something to harm an officer or just the people in the office in general. You can't tell with some of them; most have been doing drugs most of their lives, so they're not the most stable people to deal with.