I think that you are right Wendigo...
I was also thinking that *risk* of purchase is anyway on the customer not on damn bank so I don't know why they are making so much trouble.
I apologize again - I should have know that monkeys from the Balkans as ussual have making some stupidity.
Last year I bought Mansteins memoars "Lost Victories" in some obscure bookstore that have web shop and transaction went smoothly. I am not expert in banking and e-commerce but I think that these things must be standardized so that we customers buy what we whant, in this case computer game. I can send a cheque if this bank continue to make problems, I have account in another bank also but I'll try to raise hell there and see if some yelling on the phone will help
Mario