[Sly Frog]

"The devs at IW do the programming in their spare time. They each work other day jobs that have nothing to do with IW and gaming."

Then don't sell the product at a pro's price. I would not buy a full price car, discover that they forgot to put in blinkers, and say, "Hey, this company is different, they only make cars in their spare time, so it's okay."

I'll cut a little slack here because the developers seem to be decent people who are trying to help, but I'm getting sick of the "it's not their full time job" argument. I paid more for this game than I do for most others; I can trade somewhat crappy graphics and interface for a better game (which I believe is the case), but some things, like being able to watch a core event of the game in a reasonable period of time without tearing out hair should be non-negotiable.