Actually it depends. If someone came to me with a legitimate concern and I felt we had misled them then I would have done the same thing probably.
Problem is for this specific issue there would be no way to convince me of that rationally because we didn't do anything wrong.
One problem with arguments like this is once the rhetoric gets to a certain level neither side can find a "safe" way out without loosing face. At least this way maybe he will feel more comfortable to drop this and if that costs me a free game that's no big deal.
However your right, if I saw a group of copycats spring out of this I would probably be less forgiving to the new guys

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Sarge is coming...
Richard Arnesen
Director of Covert Ops
Shrapnel Games
http://www.shrapnelgames.com