This thread became interesting again... Thanks Shrapnel !
I'm an advocate of downloadable products, but that may be because
1/ I'm not in the US so have difficulty finding some of *my niche* games
2/ I've a good DSL bw and I'm savvy enough with tech things to manage that without too much problems
3/ I don't fear buying Online (much less than carrying banknotes in my wallet in fact

)
4/ I'm not convinced that piracy would make a sensible hit to games like Shrapnel's ones - the guys pirating that woul anyway never have bought the game whatsoever, at 99%...
But I agree that the tech infrastructure isn't quite ready, and requires too much investment for a company like Shrapnel when compared to possible profit.
Some people (Stardock-type) will have offer other companies secure and efficient d/l platforms to make this profitable to small publishers- and big ones will surely be scared to death by piracy issue for some years more

!
BTW Tim if you want a full page in PC4War, the French mag which has proudly edited more than 20 pages on Dom2 in 3 issues

, sure it's less than 20K $ !!