[Edi]

So far I've had no trouble with OO whatsoever and I find it far superior to the MS Office in user friendliness and customization options. If you configure the thing to do something, or more importantly, to NOT do something, it actually does what it's told instead of ignoring it or resetting to some non-changeable defaults. OO also has a more logically consistent layout, things can be found where they are expected to be found instead of in unrelated or non-intuitive places. It doesn't have quite all the bells and whistles of MS Office, but the average user is never going to need 90% of those anyway.

Edi