Something similar happened to me too with StarCraft. I could not play SC for nearly 6 weeks until Blizzard sent me a new game. I had to send them my old copy though before they would send me a replacement. (The disk was chipped, and the store would not take it back.)
Yes, Shrapnel has done a great job keeping the customers happy, even the rude "one" a few months ago.
I must admit, SE IV has proven to be quite the addiction. I do sincerely hope that an expansion pack (free or not) comes out soon. Or for that matter, info on SEV.
Aaron has his foot in the gaming world’s door now, and getting support ($) to develop other games should not be a problem for him. (Should not be)
The only other site that I have ever stayed this long at, was a trek site devoted to BOTF, that kinda sorta got off topic and became a all in one trek site. It fell apart in June of Last year shortly after Armada was released. The guy that owned the forum could not keep up with the cost of running it, and had to shut it down. That is why I asked about Shrapnel. I would hate to see that happen here, and would hope that I am not alone in that feeling. (Good to know that I am not

)
Again, thanks Richard for the feed back and Aaron for such an addictive game.
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"We've made too many compromises already, too many retreats! They invade our space and we fall back -- they assimilate entire worlds and we fall back! Not again! The line must be drawn here -- this far, no further! And I will make them pay for what they've done!" -- Captain Picard STNG
New Age Ship Yards