Nesborn, this has happened before. Richard really needs to switch S&H companies. They don't give a damn about how to handle the parciles. Perhaps Richard could complain to them, and demand reinburstment for some of his costs to them for crappy service.
Just let Shrapnel know what happened, and they should replace it. At least that is what they did before. Good luck man, and I am sorry to hear about your disk.
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New Age Ship Yards
"We've made too many compromises already, too many retreats! They invade our space and we fall back -- they assimilate entire worlds and we fall back! Not again! The line must be drawn here -- this far, no further! And I will make them pay for what they've done!" -- Captain Picard STNG
[This message has been edited by Atrocities (edited 08 September 2001).]