You answered my question. Altiris is not worth what it costs if it was bought at 50% off. Our parent agency runs it and they were hit. We passed on it and were not touched. And we manage a 100+ more systems with a 1/3 of the staff they have. The best thing we have done is to put an update test team in place. We test patches and usually push them out in <24 hours. The test team has a person from the network staff, one of the programmers, and the DBA. We are usually done in a few hours. We also have eliminated a lot of the off brand systems and apps that were in place to basically allow people use what they personally preferred. All of the db’s are on SQL now, and the systems are all x86 with 2k, 03 or XP with the exception of one mainframe that still runs UNIX. [The dinosaur that refuses to die. And keeps two programmers plus a computer operator employed doing basically nothing
] We expected to save some man hours, but we were pleasantly surprised at how much money we saved last physical year. Even though MS runs us about $35 a seat, we were spending $1000s just to keep a few people happy. And we used to spend 10s of thousands on Citrix so that we could keep older systems in service, along with more $1000s to maintain service contracts on same older hardware. And never had any money left in the budget for new hardware. Now we replace it as it goes out of warrantee and spend 0 on service contracts and 0 on Citrix. We actually had money left over to purchase spares at the end of last year. Third party support apps and service contracts are vampires that suck the life out of networks. But it’s hard to convince people that they can do it better and more cost effectively in house.