Quote:
Will said:
You've obviously never worked in customer service or tech support. You can't expect basic literacy from the average American consumer, or a grasp of logic, or any real semblance of intelligent thought.
Or maybe I'm just bitter... but I suspect I'm right.
|
Heh. The whole reasoning goes along the lines of "we don't care about our users", so their unability of getting through the flow sheet would not affect it. It was a "one step further" reasoning, so it does not exactly reflect my own views, opinions...