Quote:
M256 said:
A kind, calm, and educated answer like yours is all that we, as customers, want to hear.
FAP
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Not to distract anything from the notice Richard gave, I would appreciate it if you wouldn't speak on my behalf. This customer is one who doesn't demand answers but is perfectly happy to wait it out and who can accept that the staff has better things to do (like fixing the bugs and getting on with RL) than babysitting anxious users minute to minute.
And to set one thing straigth, you were NOT misinformed. It was clearly stated that the patch would come out before the end of the week. Before the end of that week the bug was found, a message concerning it posted and the subsequent delay of release (as further testing is needed) announced.
Your mistake was not because of misinformation but because of misjudgement.
Narwan