[DRG]

It could be he's got fast arty on at his end . That will effect what he sees. What may be happening is he plays regular games with it on then forgets to turn it off when the PBEM arrives then turns it off again before sending his turn.It doesn't sound like you are having a problem though as you don't say you are missing his arty. Turning animation OFF could also cause this. If you are using light calibre arty you wouldn't see the craters.

Has anyone else had a problem with this ??

Don