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Old November 18th, 2005, 04:16 PM
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Default Re: OT: Off shore call center workers mad at Amer

Quote:
Imperator Fyron said:
You should not apply for a job where you will have to converse with English speaking people constantly if you can not speak English very well. There are plenty of other ways to earn a living that do not depend on skills you do not have.
Uh, really? You might say that here, but I'm not sure it's true in India. If jobs were that common over their I doubt that companies could save so much money by moving their support centers.

There's also the matter of what it means to speak acceptable english. If you have to work a little bit to understand their accent that doesn't mean they are illiterate boobs. A lot of Americans are pretty insular and lazy when it comes to that sort of thing.

But regardless even if jobs were plentiful, are you saying if a company wanted to hire you doing a nice comfortable job when your alternative is some kind of unplesant or maybe dangerous manual labor, and pay you better money than the hard job paid, you'd say "No, sorry, I just don't think I'm qualified."

I'm not saying outsourcing is a good thing. I work in support. Outsourcing means me losing my job some day. But I hate all outsourcing. Customer support started going in the crapper years ago when companies started marginalizing their support departments and farming it off to third party support companies. But nobody got upset when that third party company was hiring unskilled Americans, paying them substandard wages and giving thim insufficent training. It was only when they started hiring unskilled Indians, paying them substandard wages and giving them insuffiecent training that people noticed there was a problem.
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