Here is a thread about a similar problem:
http://www.shrapnelgames.com/ubb/For...ML/003211.html
Don't know if it will help you, but it's worth a shot.
As for these "voice" Messages, if you are refering to an audio message, there are none in SEIV.
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It's not whether you win or lose that counts: it's how much pain you inflict along the way.