Quote:
Suicide Junkie said:
Just remember, despite how it works with friends and family, you can't smack a client upside the head when he does something boneheaded.
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Probably not, but if you work at a call center you can mute the phone and cuss them out pretty good. It's quite theraputic if your office mates aren't overly sensitive to that sort of talk.
I've been in phone support for 9 years now, and did a year of field support before that. It's not been bad and support is good experience. When you start designing systems the hardest part is understanding the user requirements, and a solid grounding in support really helps you to understand how the customer looks at things. I am getting a bit burnt out on it by now though. I'm looking to get into the development side at my company.
Geoschmo