[Tim Brooks]

About Shipping

Hi All:

We have already had several people write to customer support wanting to know why they haven't got their shipping notice yet. I just want to make this clear, and maybe cut down on the support requests a bit.

This is the largest pre-order we have ever had. Add to this, the physical size of this game and the extra shipping restrictions we are under due to weight, and this is going to be a slow release.

We are projecting that pre-orders (those orders placed before 6:00am EDST on 09/29/06) will take through Thursday, October 5th to ship.

We ship, as always, on a first ordered - first shipped basis. So maybe that will help you figure out about when you can expect your order to ship. We hope to trim some time off this schedule but it doesn't look like we will be able to get them out much faster.

Sorry. I know you all are looking forward to getting your game. We will do our best.