quote:
Originally posted by Tim Brooks:
How about if we offer an option for a $15.00 coupon to our store. Would that help? We thought about just giving a credit back on your charge card, but each transaction like this costs us about $3.00. We could offer to credit your card for $12.00 in place of the check?
okay, here is the honest answer people will probably hate me for. since i think that darn near everyone hates me anyway, im not going to mind to much.
i am a lazy bastard. a business asociate of mine just got done relating a story about how his uncle just got done with a valve replacement. the same guy who though that five minutes of calisthenics each morning would be enough to keep him in good health. all I could think about was "****, thats five minutes more than I do each morning."
point being, I have a long shopping list of games that I want to buy and try. many of which are higher on the list than some shrapnel games. If offered a store credit, I would probably use it as an excuse to buy a 'good' game from your store rather than some slick piece of kit that i think looks nice and swanky from the screenshots and previews. if you offer an option of a refund OR a credit, i will probably take the refund because it would require less effort on my part.
actually, Honestly, i would probably take either nothing, or take the credit. If I did not want to see the serise develop into SE5 and beyond, I might take the refund.. but i can see how other people would readily ignore the credit bit if they were offered the refund.
I say you should offer either a credit or nothing. if you are offering a credit, you might be able to do it without any proof of purchase, thus all the non-cd-breaking people can be happy. that will also increase exposure to other shrapnel games, and encourage many of us here in the 4x comunity to branch into real mans games. like battletech you WUSSY WARHAMMER PLAYING ENGLISHMEN! PLAY A REAL WARGAME GODDAMMIT!
i mean, ah, umm.. too much newcastle, g'night.