Re: Got it!
At first I thought the "If you don't like it, GTFO" response was uncalled for. But well before that, Annette apologized and Tim explained the business reasons for the ads and their success. These arguments were met with "You don't mean it!" and "It's still exploitation and you're all evil bigots." So what exactly is there to say at that point? I guess nothing, which would have been better than an attempt at making light of the situation. Tim admitted that the best thing Shrapnel could have done was to not respond to the thread at all because of the clear lack of any rationality in some of the arguments.
I still wouldn't tell people to get the *uck out of here if they don't like it, but when you're met with that kind of opposition there's really nothing else to say. There are several bad ways to handle it, but no really good ones.
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