Thread: Forum Outages
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Old July 8th, 2008, 05:59 PM
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Gandalf Parker Gandalf Parker is offline
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Default Re: Patience is a virtue.

Your mechanic would be unlikely to be spouting some default message.
For all you know (I wish I could remember from working with UBB) that message was not put there by Shrapnel. It might be like the default error messages that a browser gives you when it cant find something on a website, which is configurable but few ever bother to change it.

But it does bring a common complaint to mind from the system techs. "If I think Im about to fix it, why would I go to the user page and update the time frame? What would I change it to? Something like 'I know its been a couple of hours but I still think it will be fixed soon'?". I always hated leaving a job to update a wag time. Thats Customer Supports job to placate the whiners... umm... I mean users. The only time I ever updated a wag was to put "OK the easy quick update patch blew up, so now it will be 6 hours for us to recover the system back to what it was before we tried to upgrade it"
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