regarding the competence of shrapnel. The whole buying frontend could also use a huge makeover. The defaults are bad, and you have to perform a huge amount of clicks before you can buy something. This is very bad for business. Just improving that site would probably increase their conversion rate a lot. (Funny thing, for games that have multiple OS version, mac is chosen first. No auto-detection takes places. (Shrapnel, either pick windows as default (lets be honest, most games will be sold for windows) or get the browser version and make an educated guess.
I already pointed this stuff out before.
http://forum.shrapnelgames.com/showp...68&postcount=2
*crickets*
