Disk Problem

Rich · #1 October 26th, 2007, 05:24 PM

Just got the game. Went to install and my cd/dvd drive doesn't recognize that there is a disk there. I have a standard cd/dvd writer/player that has never had a problem with any other cd or dvd. Tried the game in my wife's laptop and it showed up but it doesn't work on my rig. Can someone please tell me what the problem is and how to fix it? Thanks.

Edi · #2 October 26th, 2007, 05:42 PM

Could be you have a faulty disk. It's not come up in the forum before, but presumably it would happen sooner or later. Check the disk for smudges, scratches and such and if none appear, contact Shrapnel tech support. If it is indeed a faulty disk, they will ship you a new one.

Alneyan · #3 October 26th, 2007, 05:51 PM

For what it's worth, I've had a similar problem on a Microsoft Windows XP box; the DVD player basically didn't recognise some of my CD/DVD some of the time, for no apparent reason. The discs themselves worked fine on another computer, of course.

Sensori · #4 October 26th, 2007, 06:10 PM

You could just install the game to your wife's laptop and then somehow copy the Dominions3 directory to your computer. Since Dominions doesn't put anything in the registry from the looks of it, it should work just fine.

S.R. Krol · #5 October 26th, 2007, 06:12 PM

Strange. What OS are you using, and is the laptop a different OS?

One thing you may also want to try is popping some other discs into your drive and seeing how it's reading. I know you said you haven't encountered problems previously, but typically when one of my CD/DVD drives is giving up the ghost it starts having read problems, and this may just be the initial sign.

Rich · #6 October 26th, 2007, 07:20 PM

Interesting that it doesn't go to registry. How big is the installed directory? Maybe I can copy to a cd (she doesn't have a dvd writer) and then to my computer. I'll also see if it will read after I try another disk. Thanks for the ideas. I'll post on how they might work.

Zeldor · #7 October 26th, 2007, 08:28 PM

How old is your dvd drive? And are you sure you didn't buy it from ebay?

Rich · #8 October 26th, 2007, 09:02 PM

Putting a different disk (#1 of GalCivII) in didn't work. Oh, the GC disk worked fine. Don't tell MS but my wife and I use the same copy of winxppro. My drive is less than a year old and didn't come from ebay.

Anyhow, I got dom3 installed on her computer. Went to copy it and got an error from Nero that the copy at 8x wouldn't work (even though it worked for other files to that disk). The folder size is only 300meg. That screwed up the cd and it was the only blank one I had. Today has not been good. Going to town over the weekend and will get a few cdr disks and will try again. Theorically it should work. Then I can copy it to my "games" dvd.

Zeldor · #9 October 26th, 2007, 09:21 PM

Rich:

I was asking if Dominions copy is not from ebay or other strange place.

DigitalSin · #10 October 26th, 2007, 10:33 PM

You can also try copying it to a USB drive.