RIchard or Malfador

[CNCRaymond]

I sent you an email on Friday and posted here in hopes of recieving a response. No reply to my email as of noon today.

Greetings,

Today I received an envelope from UPS that contained nothing except very wet Packing List that indicated that Shrapnel Games had sent me a game called Dungeon Odyssey. Thank you.

Unfortunately as I had mentioned, the envelope was empty. Enclosed are pictures of the condition of the envelope. It appears to have been run over, soaked in water, opened, and handled very very poorly by the shipping company. Oh yes, the contents are gone.

Order ID XXXXXXXX

It has been very sunny here for the Last two days. Therefore I can only conclude that this occurred while in the possession of UPS 2nd Day Air.

The problem I seem to be having is that I did not receive the product for which I paid. I do not blame Shrapnel however; I would appreciate it if Shrapnel could rectify this.

I will be more than happy to send you the envelope so you can see its condition.

Your response is anticipated.

Thank you.

Raymond

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