Fed Up

[Mike_T]

Originally Posted by S.R. Krol

Just wanted to chime in here and state that we have not heard of any concrete dates for another patch, or if another patch is even coming, so there has been nothing to really say.

That is absolutely breathtaking!! You're actually saying that nothing seems to be happening and therefore there's nothing to say! The fact that nothing's happening is the root of the problem - surely you understand that -

Contrary to what you say, there is plenty that Shrapnel should be saying - why don't you (or your boss) answer the claims of those that have legitimate complaints about this half baked game? For goodness sake, do you still not understand that this is all about how Shrapnel deals with a failed game? - a game which is still being advertised for sale!

[spillblood]

Thanks for posting, S.R. Man, this is getting worse and worse. Seems Shrapnel don't have real contact to Malfador. They must do something and stop advertising and selling the game, or at least reduce the price, change the sales page etc. I think they ought to take some action against Malfador. But as long as Malf don't do anything and Shrapnel still sell this game and don't have contact to Malfador, there's gonna be no progress on this game.

[Tim Brooks]

Greetings:

If anyone here needs customer support please use our support center. It is the only way we can help you. We have policies in place and we do not do customer support on the forums - ever. The forums are for the gamers to talk to each other. We rarely monitor the forums so thinking you are getting our ear here is just not the case.

The Support center can be found here. And you do have to register an account, if you do not already have one.

Thanks guys.

[spillblood]

Seems they don't understand! These are no requests suitable for customer support! And Customer support can't help us anyway. Man, this ****ing sucks! Would you please take the time and READ the preceding posts?

[ScottWAR]

Originally Posted by Tim Brooks

The Support center can be found here. And you do have to register an account, if you do not already have one.

Thanks guys.

Just wanted to add,....to be fair, I was incorrect,...what I read said you dont need an account to purchase a game. My mistake.

But, just so you understand Tim,.....there is nothing support can do to help us. This isnt a technical issue,..this is a developer issue. He has beeen told what is wrong,....a few times via e-mail from others, here on the forums, and throguh your support system.,..yet he still acts as if he doesnt know anything is wrong.

Thats why we are fed up. Its no secret what is wrong with this game,...but the developer is playing see no evil, hear no evil spak no eveil. For those too young to know that reference,...he is acting as if nothing is wrong, even though its obvious.