Re: Fed Up
Yeah, just relying on the support system for customer support is simply ineffective. If they'd use the forum for that, too (like every other Indie game company I know does!), they could respond faster to support requests, and could lead real discussions with the customers, which we simply don't have here.
It's **** that you post bug reports here, and Malfador just don't notice them, and say they don't read the forums, just to correct themselves when you complain about that in E-Mails. In addition to this: Why have Shrapnel set up bug report and suggestions threads here when this forum is not intended for customer support and isn't read by the developers of the game?
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