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Old May 1st, 2007, 09:19 PM
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Default Re: OT: System Clock Loses Hour

Ok so I got sick and tired of manually adjusting the clock every few days so I sent in a customer / tech request to Microsoft asking for help.'

Quote:
Even after I applied the DST update to my computer it keeps resetting the system clock back an hour every few days. What the hell is the problem? I have to manually reset the time on my pc every few days even after applying the most recent update from the DST web site. I have tried to reinstal the patch again and it won't install because it is ALREADY installed. Please fix this bug, as there are many others experiencing the same issues. Thanks

This is the response I got.

Quote:
Thank you for contacting Microsoft Online Customer Service.

I understand that your computer shows the time an hour behind even after installing DST Update.

For assistance with your issue, I would like you to know that if you are experiencing issues with Daylight Savings Time (DST), please use the automatic patches provided by the DST Help Center through the following link:
http://support.microsoft.com/gp/cp_dst

However, if you have additional questions or issues with the updates, please contact our Support Professional at 1-800-MICROSOFT.

Ray, I hope the above information is helpful and I appreciate your patience in this regard.

Thank you for using Microsoft Products and Services.

Basavaraju
Microsoft Online Customer Representative

*Sigh*

Quote:
Um, Basavaraju, or whoever reads this, your response to my concern is, as usual, of absolutely no help to me. Did I or didn't I state in my message that I had already been to the DST web site and tried all the "fixes?" I have to be honest, I am not at all impressed with your cookie cutter response. I find it proof positive that Microsoft is exactly what people think it is, the home for low brow software programmers who couldn't get a job at a real software development company. I mean, had you taken the time to actually read my concern you would have known that I did go to the DST web site BEFORE I contacted Microsoft with this problem? I sincerely hope that at some point in time you die a horrible painful slow death. And thank you for your assistance.
What can I say, I am utterly disgusted. [img]/threads/images/Graemlins/Envy.gif[/img]
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