Oh, I think anyone could have made that mistake...who's to know about those sort of things unless you've gone through it before, Geo.
Any comment I made was directed toward all the readers about when representatives of the phone company tell you something, official or unofficial. THAT'S when you need to cock an eyebrow... .
__________________ ALLIANCE, n. In international politics, the union of two thieves who have their hands so deeply inserted in each other's pocket that they cannot separately plunder a third. (Ambrose Bierce)