Being Ripped Off By Online Sellor

[Atrocities]

The thing is, Amazon did not disclose that this was a third party sellor, and furthermore garunteed the deliverary and condition of the order via their merchant program. The problem is, the merchant program is a farse. Amazon does not reinburse for fraud or other. They file a complaint with the company and ask for your money back. That is the extent of what they do. They totally misrepresented the entire deal from the word go. It was a scam 100% and they lead customers right down the golden path to be mugged fully knowning that they were going to be mugged. And that is what pisses me off.

[Fyron]

So file a lawsuit.

[Atrocities]

Here is the latest email I received, formula to the letter and final period.

Dear atrocities@astmod.com,

We're writing to confirm your purchase of the following Amazon Marketplace
items from laylay1073@aol.com:

1 of Star Trek Deep Space Nine - The Complete Seventh Season [DVD] (2003)
Brooks...
1 of Star Trek Deep Space Nine - The Complete Sixth Season [DVD] (2003)
Brooks, Avery

Amazon Payments has charged your credit card (Visa) for this purchase, and
the funds have been credited to your Amazon Marketplace seller. On behalf
of the seller, laylay1073@aol.com, we thank you for your purchase.

The seller has agreed to ship by 31-December-2003. This message serves as
advance notification of your shipment--most sellers will NOT send a
separate shipment confirmation.

Your order will be shipped via an Expedited Shipping method. The arrival
expectation is 3 to 6 business days. If your shipment does not arrive by
08-January-2004, please contact the seller to check the status of the
shipment. Your seller should provide the same level of customer service you
expect from Amazon.com.

I got this TODAY! So what fricking help is this to me?

----- The following addresses had permanent fatal errors -----

[ January 13, 2004, 04:43: Message edited by: Atrocities ]

[Atrocities]

Originally posted by Imperator Fyron:
So file a lawsuit.

*shakes head* Why do I even bother reading Posts like this?

The point is I shouldn't have to do anything Fyron, the whole purpose of this thread is to warn others and ***** about what happened to me. I am taking action, but four word Posts as direct as yours, although I am sure meant to be helpful, just irk me. Then again I am very tired and tomorrow is a new day.

[Kamog]

Thank you for warning us about this, Atrocities. I have bought a few things from Amazon.com before, but I won't buy anything else until this situation is sorted out. I had no idea they do stuff like that! Somehow I assumed they were a reputable company that wouldn't deal with questionable vendors like that, but I made that assumption just because Amazon is such a big, well-known company, and I guess that's not a good assumption. Thanks for letting us know.

[Puke]

Yep. You shouldn't have to do anything. Unfortuneatly, the world's an ugly place and you have to stand up or be rolled over.

anyhow, I have a suggestion and a question:

First, since it was a credit card payment, your CC company should have a fraud department. You should be able to simply call them and ask them to reverse the charges. Usually your word is good enough for this to be done, and unless the merchant has significant evidence to back their side up, the cardholder is given the benefit of the doubt. What stops this system from being abused, is that if the card holder is ever caught in a lie, he can pretty much kiss his credit goodbye.

As for my question, did this happen through a REGUAR Amazon sale? Or was it clearly labled as one of their "marketplace" things? I knew from outside news sources that the "marketplace" thing was a gathering of 3rd party merchants, but maybe it just wasnt clearly represented on their site?

But shoot man, if they offer a guarantee that they will regulate the sale and make sure the product is delivered as advertised, but in actuality do not, or dont really commit to it when you read the fine print... yeah, that really sucks. if you dont sue them, someone else probably will. ask around some more, and see if you can get in on a class action suit. at least get your money back.

[narf poit chez BOOM]

this is why i read those End-User Liscence Agreements. did you know that if you use your warcraft 3 map on the blizzard server's, blizzard automatically has borg rights on it?