Being Ripped Off By Online Sellor

[tesco samoa]

AT. Go though your credit card company. They should and will help you as best as they can.

[David E. Gervais]

A lot of us have been there Atrocities, (bad experience with inet purchases) the only way I managed to clear things up was with the CC company. It took about a year and a half, but it eventually got fixed. (for some strange reason the target company's address was bouncing all over the US)

In your case, giving the CC company all the info you got, to show that this is a fraud should help to clear things up faster.

Your CC company might also contact Amazon to have them remove the 'fraudulent' company from their list.

I hope things get cleared up for you soon, Cheers!

[ January 13, 2004, 12:17: Message edited by: David E. Gervais ]

[gregebowman]

AFter reading this, I'm glad I can't use my credit cards. I've never bought anything through the internet using a credit card. About the only things I've bought have been some of the games on this site, and I usually send in a check or money order. But Atrocities, you should contact your CC company; they should be able to do something.

[Atrocities]

Thanks Guys that is what I am doing, working through my CC company.

Here is the latest email from Amazon. Man they simply just don't understand, or care.

Thank you for contacting us at Amazon.com.

I'm sorry to see that your message to your transaction partner
regarding order (#) has been returned as
undeliverable at the e-mail address laylay1073@aol.com.

We do require sellers on Amazon Marketplace to maintain current and
accurate contact information. I have forwarded the details of this
situation to the appropriate department within Amazon.com, and they
will take appropriate action. Please know that for reasons of account
privacy we cannot disclose the result of any investigation we may
perform.

In the unlikely event you do not receive your item from this seller,
please know that your Amazon Marketplace purchase is covered by our
Amazon.com A-to-z Guarantee. For more information regarding our
guarantee, please visit the following section of our Help pages:

Unlikely Event???? They have 20 + people, 100% of the feed back for this sellor, saying they got ripped off, and they say Unlikely event. LOL.

The A to Z Guarantee is about worthless.

This is "just so ya know" info. Buyer beware.

[tesco samoa]

Lets hope they put a hold on giving that person money. Reading the AtoZ thing it looks like they will refund your money.

[Unknown_Enemy]

Thanks for the warning.
Please keep us informed, as I find these sort of "ground user level" informations very precious.

[geoschmo]

It sounds to me like they are doing everything reasonable to resolve the situation. It may be that you are right and the seller is a ripoff and taking advantage of Amazon. If that's the case, knowing how important their reputation is to them, I would be very suprised if they didn't do whatever it takes to get get your money back to you or whatever. It may also be a simple technical glitch or a big misunderstanding that will all get worked out in the end. But you have to be a little more patient dude.

I am not sure what you expect, but they aren't going to refund your money to you before it is clear the shipment isn't going to be received. And from what you have said here it's not even officially late yet.

What you are doing is the right thing. Being proactive and dealing with the CC and Amazon and letting them know there is a potential problem. All that will make it easier to get it resolved later if it turns out your fears are justified.

On a more personal level I don't really agree with you smearing Amazon's name or calling for a boycott before it's really clear they have done anything to damage you. But that's your right too I guess. It's a bit of a waste of energy though. Don't sweat the small stuff so much dude.

[ January 13, 2004, 16:35: Message edited by: geoschmo ]