RIchard or Malfador

Atrocities · #1 September 25th, 2002, 02:37 PM

I am sure he means no disrespect to Richard or any one at Shrapnel or Malfador. I will bet money his focus is on UPS and the quality control they breg about so much on the Brown Commericals.

DarkStar · #2 September 26th, 2002, 08:17 AM

My order came with a CD...it was blank, or full of errors, and my CD/DVD Drive couldn't read it. I put an message into customer support, and they said they would send me a new CD ASAP. I'm sure they can do the same for you.

I have order 4 things from Shrapnel and never had any problems. They will stand behind the product they make.