Re: Help Please?
What is the present resolution and color depth of his desktop?
If this is some kind of hard-coded bug I would tell him to try and switch his desktop resolution to 1024x768 with 16-bit color depth.
Then he should choose the same resolution for the game and *NO* Safe Mode (choose *Auto* instead).
Of course, he should close *any* other program running (most of all IE) and turn off any built-in Video CARD functionality (auch as multi-desktop handling and such) in its control panel.
Good luck.
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Artificial Intelligence is no match for Natural Stupidity
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