Shrapnel Shop is not accepting my credit card!!!!

[Bloodstar]

I think that you are right Wendigo...

I was also thinking that *risk* of purchase is anyway on the customer not on damn bank so I don't know why they are making so much trouble.
I apologize again - I should have know that monkeys from the Balkans as ussual have making some stupidity.

Last year I bought Mansteins memoars "Lost Victories" in some obscure bookstore that have web shop and transaction went smoothly. I am not expert in banking and e-commerce but I think that these things must be standardized so that we customers buy what we whant, in this case computer game. I can send a cheque if this bank continue to make problems, I have account in another bank also but I'll try to raise hell there and see if some yelling on the phone will help


Mario

[Graeme Dice]

Originally posted by Bloodstar:
I was also thinking that *risk* of purchase is anyway on the customer not on damn bank so I don't know why they are making so much trouble.

In North America, the risk is assumed by the Credit Card companies, but then I can't be sure sure how it works where you live.

[Bloodstar]

OK, I've phoned my credit card company and they told me that I must write three numbers that are on the back of a credit card - beside visa number. But, on web site I tried to write those three numbers and it simply doesn't have space only for those digits on the front of Visa card -you cannot write any additional number. Now, I can go to some other bank and setup another account, I don't know. It will take some time...


Mario

[General Tacticus]

Those three numbers, when they are asked for, are entered in a separate field, not the one you put your card number in. But I'm sure you would have noticed if there was a blank field needing filling

It seems like your bank require those numbers to authorize the transaction, and Shrapnel is not asking them, or else you missed the field ?

I know I bought my copy from Shrapnel not so long ago, with my Visa card, and had no problem...

[Bloodstar]

No, unfortunately there is not space required for those three digits...

Ahem, maybe if we empower it and pay 50 Earth gems everything will be just fine.


Mario

[Bloodstar]

At Last I ordered game, I must thanks again to Annete for making these small changes to web site so I could order this wonderful game.

Just great.


Mario

[Targa]

Originally posted by Bloodstar:
No, unfortunately there is not space required for those three digits...

Ahem, maybe if we empower it and pay 50 Earth gems everything will be just fine.

I love game jokes used in RL context.