Strange really. A few years back Dell used to be stupidly pricey, at least for PCs, then they became cheap. I suspect droping any pretence of customer support probably helped.
Having never called any tech support in my life I think this is only a good thing and should be copied.
__________________
He who disagrees with me in private, call him a fool. He who disagrees with me in public, call him an ambulance.
tech support? such a thing exist? i thought it was only a myth...
__________________
Currently Playing:
Megamek (latest dev version with home-made random campaign generator), Dominions 3 (with CBM) and Sins of a Solar Empire (heavily modded)