Fed Up

[ScottWAR]

Originally Posted by Malfador Machinations

Hi All,

Just wanted to put in my 2 cents. I have received only 1 email regarding problems with the game. We addressed those issues in the 1.09 patch. I waited 2 weeks on the release of the last patch version for bug reports and got none.

If you'd like another patch, here's what you need to do. Create a list of specific references to bugs, or detailed descriptions of poor AI performance. Back these reports up with savegames. Just saying the AI is "bad" is not enough. Send these to ws@malfador.com.

We will do another patch if there is demand for it. Quietly posting in a forum is not enough. We require your participation in this process. Only you know the problems.

Aaron

Are you serious? You realize THIS is the games official forum,...where the people who play the game come to talk about it,......and shockingly,...where we have been for MONTHS,..talking about exclusively whats wrong with the game.

Youre really going to sit there with a straight face and tell us you dont read these forums? If thats true,..then maybe,....just maybe,...you should check in on your games OFFICIAL forums occasionally, instead of ignoring it and then saying I didnt realize anything was wrong and that people were upset.

The truth is WE require YOUR participation. You know like reading the forums,..listening to the problems we have,...actually FIXING the game in a patch instead of just getting started and releasing hoping thats good enough.

We are NOT going to send in bug reports......We are NOT beta testers. We bought the game and should not have to help you finish it outside of posting the problems here.


Here is an idea....PLAY YOUR OWN GAME!!!!!!! Then it will be obvious what needs fixing,...just as it obvious to everyone else that plays it. If you need beta testers,...well then you should have kept the game in beta.

[Tim Brooks]

ScottWAR:

You need to tone it down or you will be gone from these forums. Aaron Hall has told you what he needs from you. Not everyone is the same and see things the same, and you need to give input if you want the AI to improve for you. If you aren't willing to do that, then don't complain here.

And we have told you that these are not support forums more than once. They are the official forums for the gamers to talk to each other. Both Shrapnel and Malfador have told you what you need to do for support. We will not change our policies for you.

So either help us help you or stop complaining here.

[ScottWAR]

Sorry,...Aaron wants us to be beta testrs and we are not. We paid for the game, we shouldnt have to do anything else......period. I should not have to send in bug reports for a supposedly finished product.

You have also been told repeatedly,..by more than me that your 'support ticket' system doesnt work.

I will be filing that report with the FTC and we will see who is responsible for fixing this game......us, the customers,..or you the publisher/developer.

[ScottWAR]

Originally Posted by Tim Brooks

ScottWAR:

and you need to give input if you want the AI to improve for you. If you aren't willing to do that, then don't complain here.

I think this really says it all. If we arent willing to do the work for them,...they arent willing to fix the game WE PAID FOR.

Originally Posted by Tim Brooks

ScottWAR:

You need to tone it down or you will be gone from these forums. Aaron Hall has told you what he needs from you.



So either help us help you or stop complaining here.

And if you complain too loudly without doing their work for them,.......well they have a muzzle they want to place on you.

Of course the big kicker here is.....we HAVE ALREADY done the work they are asking for.

And you are welcome jaywalker. Since I havent saw you in these forums before, I hope you are a potential sale they lost due to how they are dealing with this.

[spillblood]

OK, I've filed a complaint at FTC. I've had enough. Please, all people who are also fed up, file complaints! Either they stop selling this unfinished and bad game, or get on with fixing it. When there's no new patch coming out, I want my money back!
Man, this forum really is the game forum I've been most active in of all forums of games I bought, because I hoped it will live up to its potential if I do something to support it. But this way (no info, no real support, lack of patches, no support from the community anymore) I think I've done enough.
The last thing I did was to send Aaron some savegames and gamelogs (before the complaint) last Friday. Haven't received any answer yet. I think further supporting this game is useless. We have to take other measures if there's no further support by Malfador.

[spillblood]

Either declare this game a failure and stop selling it, or hire betatesters and fix it, Malfador and Shrapnel. I don't want to do betatesting on this game. Some bug reports are OK, but the things Aaron wants from us have to be considered as professional betatesting.

[spillblood]

Hey people, if you know of some bugs that happened in your last games, and still have the savegames (I had some of the games I described in forum posts here), just send them to Aaron, and if you have logs enabled, you can simply send him the game logs, I think they are located in World Supremacy\backup. You can change the settings (which stuff to log) in debugsettings.txt located in the folder: "World Supremacy/userdata directory" You don't have to play more games if you still have savegames left.
JCrowe: Just send him savegames of the games you described in the forum, and logs if you have them. You only have to tell him which savegames are referred to in which posts (I have sent him collections of all post 1.09 forum posts).
He's answered my E-Mail with savegames, logs etc., and wants me to specify which games they are from, what happened in the respective games etc.

[spillblood]

But he hasn't told me specifically which settings to enable so that he can see AI-errors.
Hehe, I wanna quote a post from another forum (the forums of Armada 2526 by Ntronium Games:
"Thanks for the feedback, spillblood.
Well I wouldn't be too hard on Shrapnel Games for the quality of the game itself, although I concur it sucks that they don't do refunds. It's Aaron Hall of Malfador Machinations who actually made World Supremacy, and his PC titles have always been known for their weak AI (his Space Empires series is notorious for it). The actual gameplay and mechanics are generally pretty solid, but he can't code computer opponents worth a damn.

I did play the WS demo a little, but not enough to really get a good impression of it. Sorry to hear you had to buy the game before realizing (too late) that it wasn't your cup of tea, but I appreciate you sharing your take on it! It'll at least save the rest of us money and time better spent on good games (like Armada 2526 Supernova)."

I had put a warning not to buy the game there. Man, if I had known the Space Empires series already had poor AI, I wouldn't have bought World Supremacy.