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April 28th, 2011, 04:55 PM
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Corporal
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Join Date: May 2006
Posts: 121
Thanks: 2
Thanked 4 Times in 1 Post
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So I've lost my Gamers Front account details...
... and I have not updated my email information since the release of Dom3, so I can't use the automated recovery system...
Does anyone know of a way to contact support that doesn't require me to log in (which I cannot do)?
Thanks,
Louist
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April 28th, 2011, 09:59 PM
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Shrapnel Fanatic
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Join Date: Oct 2003
Location: Vacaville, CA, USA
Posts: 13,736
Thanks: 341
Thanked 479 Times in 326 Posts
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Re: So I've lost my Gamers Front account details...
Email?
to suppor?
at ShrapnelGames.com or GamersFront.com?
and didnt you have to login to post that?
__________________
-- DISCLAIMER:
This game is NOT suitable for students, interns, apprentices, or anyone else who is expected to pass tests on a regular basis. Do not think about strategies while operating heavy machinery. Before beginning this game make arrangements for someone to check on you daily. If you find that your game has continued for more than 36 hours straight then you should consult a physician immediately (Do NOT show him the game!)
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January 18th, 2018, 09:49 PM
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Corporal
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Join Date: Jan 2007
Posts: 140
Thanks: 39
Thanked 27 Times in 25 Posts
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Re: So I've lost my Gamers Front account details...
Hi, exactly the same situation applies to me as well. I can log in to the discussion forums but not customer support. because my former e-mail address is no longer valid I cannot contact customer support. I purchased extended download versions of WinSPWW2 and WinSPMBT on the 9th March and 5th April last year. Can you please retrieve my Shrapnel login details. Please do not tell me to contact customer support as there is no way I can log in to do this.
Regards, Warwick
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January 21st, 2018, 08:40 PM
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Corporal
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Join Date: Jan 2007
Posts: 140
Thanks: 39
Thanked 27 Times in 25 Posts
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Re: So I've lost my Gamers Front account details...
Ok, after a trawl through my old archives have found the details, so please disregard in my case, sorry for any inconvenience caused.
However it might be handy to have a system in place to handle such instances.
Regards, Warwick
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January 25th, 2018, 07:09 AM
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Major
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Join Date: Dec 1999
Location: Wilmington, NC, USA
Posts: 1,083
Thanks: 28
Thanked 260 Times in 83 Posts
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Re: So I've lost my Gamers Front account details...
Warwick:
Glad you got things working. Anyone having these problems can just create another account to get to customer service. CS will then get you your original info and just cancel the newly created account. Sorry for the troubles.
__________________
Tim Brooks
Shrapnel Games
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April 4th, 2018, 02:17 PM
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Corporal
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Join Date: Jan 2001
Location: Westmont, NJ
Posts: 101
Thanks: 0
Thanked 0 Times in 0 Posts
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Re: So I've lost my Gamers Front account details...
Ok..
Have to use a different email account as using your original one just puts you in an infinite loop..
will give that a try
Thanks
__________________
Mark G.
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